Tuesday, 12 May 2009
Powerpoint done
Well done Amy for the presentation layout and Hiedi for the Storyboard and branding.
Monday, 11 May 2009
Decision made
The group has decided to go with the Food Games idea.
Amy is going to do the Power point with everyone else assisting.
Amy is going to do the Power point with everyone else assisting.
Saturday, 9 May 2009
New ideas - generated by the group 8th May
Feedback from the interim presentation was for us to be more innovative for our final concept.
A major rethink is necessary.
We decided on each of us generating ideas and then coming together, choosing two main ideas and looking in to them in more detail.
1. Food Games - Games that groups of people can play, which involve cooking and eating meals, so in a way, you are playing games with friends and having a meal together at the same time. This is good for groups of people about to go out, who dont want a full meal but maybe some food before they go and eat together. Another idea, was in clubs, having like a food room where groups of people can play games and eat together, as most people would rather eat after going out in the evening.
2. Online food community/social club - Online collection of recipes with a chat window so friends can cook along together, cooking the same meal or different meals. This would solve the problem of anti-social eating, as you would not be cooking on your own or eating on your own. You could ask other people for recommendations, suggestions etc. Friends could chat together while cooking, or you could chat to new people. If this was a global site, it would mean that any time you wanted a meal and used this site, there is likely to be someone online also cooking, eg, if you came in after a night out and wanted to cook something very early in the morning, someone in another time zone could also be cooking along. It wouldnt be like facebook, with a full profile so theres no worry of giving out addresses or things like that. Another thing, if you wanted a meal, but had limited food in the cupboard and didnt know what to make, you could go online and its possible that others would know of something you could make with those limited ingredients.
Written by Amy
A major rethink is necessary.
We decided on each of us generating ideas and then coming together, choosing two main ideas and looking in to them in more detail.
1. Food Games - Games that groups of people can play, which involve cooking and eating meals, so in a way, you are playing games with friends and having a meal together at the same time. This is good for groups of people about to go out, who dont want a full meal but maybe some food before they go and eat together. Another idea, was in clubs, having like a food room where groups of people can play games and eat together, as most people would rather eat after going out in the evening.
2. Online food community/social club - Online collection of recipes with a chat window so friends can cook along together, cooking the same meal or different meals. This would solve the problem of anti-social eating, as you would not be cooking on your own or eating on your own. You could ask other people for recommendations, suggestions etc. Friends could chat together while cooking, or you could chat to new people. If this was a global site, it would mean that any time you wanted a meal and used this site, there is likely to be someone online also cooking, eg, if you came in after a night out and wanted to cook something very early in the morning, someone in another time zone could also be cooking along. It wouldnt be like facebook, with a full profile so theres no worry of giving out addresses or things like that. Another thing, if you wanted a meal, but had limited food in the cupboard and didnt know what to make, you could go online and its possible that others would know of something you could make with those limited ingredients.
Written by Amy
Tuesday, 28 April 2009
link to university food court
Possible design
http://www.designshare.com/index.php/projects/high-school-of-the-future/images@4161
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In addition:-
An actual university with a food court with franchises - William and Mary College, Virginia USA
http://www.wm.edu/campuslife/housinganddining/index.php
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and How about this -
this is the closest to how I would imagine it to be
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Click on blueprint to enlarge
Monday, 13 April 2009
Monday, 6 April 2009
Idea / Concept
Bring in the franchises
McDonalds, Pizza Hut, Spud-u-like, subway, dominos etc.
They can compete the student pound.
Shared seating area, open 24 hours
There is a huge amount of unused space in the canteen.
hand it over to these guys, staff it with students, so staffed only in term time.
The current staff in the canteen and refectories have to be more expensive than students with paid holidays and over 25's minimum wage, plus what do they do 26 weeks of the year?
Clear benefits
Familiar Food aimed at youth market
Choice.
Freshly made.
Speedy delivery.
Employment and business exposure for the students.
UWE would get more rental income from 6 outlets rather than one.
Each refectory could be a mini outlet of each of the franchises.
Plus there needs to be a proper supermarket on campus.
McDonalds, Pizza Hut, Spud-u-like, subway, dominos etc.
They can compete the student pound.
Shared seating area, open 24 hours
There is a huge amount of unused space in the canteen.
hand it over to these guys, staff it with students, so staffed only in term time.
The current staff in the canteen and refectories have to be more expensive than students with paid holidays and over 25's minimum wage, plus what do they do 26 weeks of the year?
Clear benefits
Familiar Food aimed at youth market
Choice.
Freshly made.
Speedy delivery.
Employment and business exposure for the students.
UWE would get more rental income from 6 outlets rather than one.
Each refectory could be a mini outlet of each of the franchises.
Plus there needs to be a proper supermarket on campus.
Summary
There appears to be on campus one catering company that has monopolised the food supply.
The lack of competition has driven down service, and quality and upped price.
There aren't any ques for the food because the only people who want it are those who have no alternative, because they have forgotten their packed lunch!
No one would choose to eat at the canteens or refectories.
It seems that the stakeholder that is well taken care of is UWE not the students.
A recurrent theme throughout the university is that student time is very cheap.
We are biased, I would say that student time is valuable.
There is money to be made, there is money in the pockets of students and if the food service was done properly more would be spent inside the university campus.
The lack of competition has driven down service, and quality and upped price.
There aren't any ques for the food because the only people who want it are those who have no alternative, because they have forgotten their packed lunch!
No one would choose to eat at the canteens or refectories.
It seems that the stakeholder that is well taken care of is UWE not the students.
A recurrent theme throughout the university is that student time is very cheap.
We are biased, I would say that student time is valuable.
There is money to be made, there is money in the pockets of students and if the food service was done properly more would be spent inside the university campus.
What needs are currently being satisfied?
Social / anti / location / timing
Trying to look for a positive here is really hard.
At the right time of day you could possibly buy what you want but it's expensive and not made freshly.
Eating in your room involves a trip to the supermarket, and there does not seem to be an Asda on campus.
Personally I don't drive home until 6.30pm-7.00pm and the only thing I can get is a flapjack and no matter which one I have they all seem to be veg oil flavoured.
Trying to look for a positive here is really hard.
At the right time of day you could possibly buy what you want but it's expensive and not made freshly.
Eating in your room involves a trip to the supermarket, and there does not seem to be an Asda on campus.
Personally I don't drive home until 6.30pm-7.00pm and the only thing I can get is a flapjack and no matter which one I have they all seem to be veg oil flavoured.
Needs - What do students need?
Social /anti /location /timing
Cheap
fast
nutrious
Fresh
variety
available all day, but cooked fresh
varied seating arrangements for different sized groups
Wifi access
cashpoint
available at differents parts of the campus.
Cheap
fast
nutrious
Fresh
variety
available all day, but cooked fresh
varied seating arrangements for different sized groups
Wifi access
cashpoint
available at differents parts of the campus.
Friday, 3 April 2009
Problems / Needs not being satisfied
Our theme "Anti-social, Social , Timing, Location
This is split into the 4 parts and we have looked at the problems for each to see if there are common problems or when we come to think of concepts we may realise that a particular concept deals with multiple problems or profitable problem areas.
Breaking it Down
Anti-Social
Lonliness
Left-overs and waste
Repitition - eating the same food
Cost more for one
Anti-Social problems in a Social Environment
Isolation
Embarresment
Awkwardness
Isolation
Social
Facilties
Not everyone around
Allergies
Likes/Dislikes
Not big enough Space
Surrounding sounds
Should not be in a corridor or walk through area
Timing
Storage - no where to store food to eat later
Not enough time to get out of UWE to get lots of choice
Timetable restrictions
Personal choice - not everyone wants to eat at the same time
Location
Canteen
Distances are big from P+Q block to canteen
Weather - cold and rain might put you off getting there
Heavy bag + books
Accessibility
Cashpoint
Phone / wifi coverage
Deliveries
Legacy - existing facilites, building structure difficult to change
Home Cooking
One shelf in fridge
No freezer space
May not be any table space
Don't want to wash up everyone else's in order to cook something
Theft - don't buy anything nice cause it will get eaten
Limited over space
No skills to cook
cooking facilities dirty
Where is the nearest supermarket???
This is split into the 4 parts and we have looked at the problems for each to see if there are common problems or when we come to think of concepts we may realise that a particular concept deals with multiple problems or profitable problem areas.
Breaking it Down
Anti-Social
Lonliness
Left-overs and waste
Repitition - eating the same food
Cost more for one
Anti-Social problems in a Social Environment
Isolation
Embarresment
Awkwardness
Isolation
Social
Facilties
Not everyone around
Allergies
Likes/Dislikes
Not big enough Space
Surrounding sounds
Should not be in a corridor or walk through area
Timing
Storage - no where to store food to eat later
Not enough time to get out of UWE to get lots of choice
Timetable restrictions
Personal choice - not everyone wants to eat at the same time
Location
Canteen
Distances are big from P+Q block to canteen
Weather - cold and rain might put you off getting there
Heavy bag + books
Accessibility
Cashpoint
Phone / wifi coverage
Deliveries
Legacy - existing facilites, building structure difficult to change
Home Cooking
One shelf in fridge
No freezer space
May not be any table space
Don't want to wash up everyone else's in order to cook something
Theft - don't buy anything nice cause it will get eaten
Limited over space
No skills to cook
cooking facilities dirty
Where is the nearest supermarket???
Thursday, 2 April 2009
Customer Needs - Students
Within the framework of our theme.
What are the customer needs?
What needs are currently being satisfied?
What needs are not beings satisfied?
What are the customer needs?
What needs are currently being satisfied?
What needs are not beings satisfied?
Wednesday, 1 April 2009
3. Themes developed
1. Food and waste
2. Food as fuel
3. Food and cooking knowledge
4. Eating healthy
5. The aftermath
6. Anti/social food - timing / location
7. Food and drinking
Our Chosen Theme
6. Anti/Social Food - timing / Location
Fiona
Amy
Hiedi
Martin
2. Food as fuel
3. Food and cooking knowledge
4. Eating healthy
5. The aftermath
6. Anti/social food - timing / location
7. Food and drinking
Our Chosen Theme
6. Anti/Social Food - timing / Location
Fiona
Amy
Hiedi
Martin
1. Attributes of Good Service
Group 1
Reliability
low cost
optional extras
makes you feel valued
positive end result
quick/no hassle
simple/comfortable
universal
sustainable/constistant
good infrastructure
inclusive design
recommending
high quality
supportive. but not dictating
honest
informative
asethetically pleasing
group2
Use how you want to
24 hours
better connected
integrated
personal
group3
feel good factor
simplicity
trustworthy
independance
speed
reliable
excited
efficiency
choice
group4
consistency
trust/honesty
value for money
friendliness
expertise
speed
straightforward
caring
efficiency
quality
empathy
group5
good customer service 100%
helpful - know what their customer is talking about
friendly
simple service
easy to use
well known - trusted
quick
efficient
well priced
nice environment
Reliability
low cost
optional extras
makes you feel valued
positive end result
quick/no hassle
simple/comfortable
universal
sustainable/constistant
good infrastructure
inclusive design
recommending
high quality
supportive. but not dictating
honest
informative
asethetically pleasing
group2
Use how you want to
24 hours
better connected
integrated
personal
group3
feel good factor
simplicity
trustworthy
independance
speed
reliable
excited
efficiency
choice
group4
consistency
trust/honesty
value for money
friendliness
expertise
speed
straightforward
caring
efficiency
quality
empathy
group5
good customer service 100%
helpful - know what their customer is talking about
friendly
simple service
easy to use
well known - trusted
quick
efficient
well priced
nice environment
Friday, 27 March 2009
Chinese - ornate
The chefs turn vegetable into works of art. Presentation is all part of the experience
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